The only way is XpressWeigh!

We've spent three days this week with the XpressWeigh support team in Head Office learning all about the taking and logging of calls from Consultants and helping them with their questions and fixes. A system is used to log and track "cases" (that's the calls, not the Consultants btw!) called XpressLink and eventually this, along with the Sage accounting system will mean that Consultants have a one stop shop number to call at Head Office for all of their needs - very clever! We're launching our USA groups with XpressWeigh (thank goodness!), and in preparation for this Carol and I have both run a group in the UK using the system. As we will be providing support to Consultants in the USA, we also need to learn the Head Office support side of things. Big thanks this week to Donna, Brodie (what patience!!), Helen, Hayley, Martin and Pat - all stars!